Training for Organisations
Motivational Interviewing
Evidence-based conversation skills for professionals who need conversations that create real change — in healthcare, social work, HR, and leadership.
1
Initial Consultation & Briefing
Together we clarify whether mediation is the right path.
2
Pre-Meetings
Individual conversations with all parties involved.
3
Mediation Sessions
A structured process for joint clarification.
4
Agreement & Closure
Binding agreements that hold in everyday life.
What Is Motivational Interviewing?
MI is an evidence-based conversation method that helps professionals guide people toward change — without pressure. Uses OARS: Open Questions, Affirmations, Reflections, Summaries. Originally from addiction counselling, now used in healthcare, social work, education, HR, and leadership worldwide.
Change rarely happens because you explain it. It happens when people find their own reasons – and feel genuinely heard. MI brings structure to demanding conversations.
Formats that work in practice
1
Compact modules (60–90 min.)
Plannable, without full seminar days – suited to your organisation.
2
In-house or online
Flexible, with real case examples from your working environment.
3
Follow-up (2–6 weeks)
Transfer consolidation after training, so it sticks in daily practice.
Supervision / Coaching
Optional: support for teams or key individuals.
4
1
Compact modules (60–90 min.)
Plannable, without full seminar days – suited to your organisation.
2
In-house or online
Flexible, with real case examples from your working environment.
3
Follow-up (2–6 weeks)
Transfer consolidation after training, so it sticks in daily practice.
4
Supervision / Coaching
Optional: support for teams or key individuals.
1
Initial Consultation & Briefing
Together we clarify whether mediation is the right path.
2
Pre-Meetings
Individual conversations with all parties involved.
3
Mediation Sessions
A structured process for joint clarification.
4
Agreement & Closure
Binding agreements that hold in everyday life.
What You Will Learn
How to respond to resistance without escalating
The OARS method in detail
How to recognise change talk
Adapting MI for management and HR contexts
Content (selection)
Conversations in demanding contexts
Concrete conversation techniques for everyday professional use
Practical examples from clinical and social settings
Immediately applicable strategies
When MI is the right step
Conversations need to have impact without becoming soft
Multiple interests, cultures, or expectations are at play
Motivation is hard to reach
Organisations reach out when:
Teams are exhausted from contact because resistance is growing
Leaders have to resolve the same issues over and over
Client or patient conversations lead nowhere
"Your staff is exhausted from having the same conversations over and over"
Same patients. Same issues. Same lack of follow-through. It's not about patience — it's about conversation skills that reduce repetition while increasing engagement.
MI gives structure to these conversations
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"The more you push, the more your client resists"
You've tried reasoning. You've tried consequences. The harder you push, the harder they push back. Resistance isn't a wall — it's a signal.
MI teaches how to roll with resistance
"Your patient agrees to the treatment plan — and changes nothing"
They nod. They sign. They don't follow through. The problem isn't understanding — it's motivation. Your team is explaining, but not evoking.
MI teaches how to find the motivation inside
"Your team lead agrees to every change — and implements none"
In 1:1s, everything sounds great. In practice, nothing shifts. This pattern isn't laziness — it's ambivalence. And it responds to MI just as well as clinical settings.
MI works in management too
“Not endless discussions – but conversation skills that work in everyday life.”
1
Initial Consultation & Briefing
Together we clarify whether mediation is the right path.
2
Pre-Meetings
Individual conversations with all parties involved.
3
Mediation Sessions
A structured process for joint clarification.
4
Agreement & Closure
Binding agreements that hold in everyday life.
What Client Say
Zeynep gave me confidence and more self-assurance. I felt strengthened and better oriented in daily leadership afterward.